KernelSU is a powerful root management tool, but sometimes users experience issues like app crashes and unexpected phone restarts. If you're using KernelSU 1.0.2 on your Samsung Note 9 and encountering these problems with Android 13, there are a few troubleshooting steps you can take.
**1. Check for System Updates:**
Ensure your Samsung Note 9 is running the latest Android 13 update. Software updates often include bug fixes and compatibility improvements that can resolve conflicts with apps like KernelSU.
**2. Verify KernelSU Installation:**
Double-check that KernelSU was installed correctly. If the installation was interrupted or incomplete, it could lead to instability. Reinstall KernelSU from a trusted source.
**3. Clear KernelSU Cache and Data:**
Clearing the app's cache and data can sometimes resolve issues caused by corrupted temporary files. Go to your phone's app settings, find KernelSU, and select 'Storage'. Choose 'Clear Cache' and 'Clear Data'. Note that clearing data will reset the app's settings.
**4. Review Permissions:**
Make sure KernelSU has the necessary permissions to function properly. Go to your phone's app settings, find KernelSU, and review its permissions. Grant any permissions that are required but missing.
**5. Contact KernelSU Support:**
If the issue persists, reach out to the KernelSU developers for support. They may be aware of known problems with specific devices or Android versions and can provide tailored assistance.
**Additional Tips:**
* **Safe Mode:** Try booting your phone into safe mode to rule out conflicts with third-party apps.
* **Factory Reset:** As a last resort, consider performing a factory reset. However, this should only be done after backing up your important data as it will erase all data on your phone.
If you've tried these steps and are still facing issues, provide more details about your experience, including any error messages you see, to the KernelSU support team for further assistance.
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