Many Snapchat users are encountering an issue where their accounts get temporarily locked, and the 'Unlock' button on the website fails to work. Instead, users receive the error message 'We’re sorry. We were unable to process your request.' This can be frustrating, as it prevents users from accessing their accounts. While the specific cause of this issue is not yet publicly known, it's likely due to a temporary server-side glitch or a recent update that caused unintended consequences.

Here are some troubleshooting steps you can try if you're facing this problem:

* **Check Your Internet Connection:** Make sure you have a stable internet connection. A weak or unstable connection can sometimes cause problems with website functionality.
* **Clear Your Browser Cache and Cookies:** Outdated browser data can sometimes interfere with website processes. Clearing your cache and cookies might resolve the issue.
* **Try a Different Browser:** If you're still facing the problem, try accessing the Snapchat website or app using a different web browser or device.
* **Contact Snapchat Support:** If the issue persists, reach out to Snapchat support for assistance. They may be able to provide specific guidance or investigate the issue further.

Remember to keep your Snapchat app and browser up to date to minimize the risk of encountering such problems in the future.

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