Before diving into potential issues with Magisk, it's crucial to understand that troubleshooting effectively requires detailed information. Magisk is a powerful tool, but like any complex software, it can encounter problems. This guide outlines common Magisk issues and provides steps to gather the necessary information for effective debugging.
**Reporting Magisk Issues:**
To ensure your issue is addressed efficiently, please carefully follow these guidelines when reporting problems:
- **Use Debug Builds:** Always utilize debug builds of Magisk to access more detailed logs. Include the version name and code of the debug build in your report.
- **Bootloops and Installation Issues:**
Provide `dmesg` (kernel logs) if your device gets stuck in a bootloop. Note: You may need a custom kernel for `dmesg` to be helpful, as `last_kmsg`, or `pstore ramoops` are often disabled by default. Also, include `cat /proc/mounts` taken when your device is working correctly without Magisk installed.
For installation-related issues, share the recovery logs or install logs from Magisk.
Additionally, upload the `boot.img` or `recovery.img` file used for patching. - **Magisk App Crashes:** When the Magisk app crashes, dump the complete `logcat` immediately after the crash.
- **Other Issues:** If you encounter other issues, upload the `magisk.log` file and, preferably, a boot `logcat` (start `logcat` dumping as your device boots up).
**Troubleshooting Do's and Don'ts:**
- **Do:**
- Follow the reporting guidelines above.
- Provide a detailed description of the problem.
- Include relevant screenshots or screen recordings. - **Don't:**
- Report root detection issues (this is expected behavior).
- Ask for instructions on using Magisk.
- Report issues if you have any modules installed. Modules can often cause conflicts.
Magisk relies on community support for effective issue resolution. By providing comprehensive information and adhering to these guidelines, you can help the developers identify and address problems efficiently.
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